Last Updated: 02/Nov/2024

At Tabeeb Handicrafts Producer Company Limited, we believe that your satisfaction is paramount. We take great pride in crafting premium-quality products, and if for any reason you’re not completely delighted with your purchase, our Return and Refund Policy is designed to make your experience smooth and stress-free.

1. Eligibility for Returns

To ensure a seamless return process, please make sure your items meet the following criteria:

• Unused Condition: The item must be unused and in the same condition as when you received it.
• Original Packaging: The item must be in its original packaging, complete with all tags and labels.
• Proof of Purchase: A receipt or proof of purchase is required.

2. Time Frame for Returns

You have 07 days from the date of your purchase to initiate a return. Please keep in mind that after this period, we are unable to provide refunds or exchanges.

3. How to Initiate a Return

Starting your return is simple! Just follow these steps:

1. Reach Out to Us: Contact our friendly customer service team at Webcraftsolutionhm@gmail.com or call us at 9149445078.
2. Provide Details: Include your order number and a brief explanation of why you’re returning the item.
3. Receive Guidance: Our team will assist you with the return process and provide a return shipping label if needed.

4. Refund Process

Once we receive and inspect your returned item, we’ll notify you via email. This will confirm whether your refund has been approved or rejected.

If your return is approved, rest assured that your refund will be processed promptly. A credit will be automatically applied to your original payment method within 7-10 business days.

5. Non-Returnable Items

Please note that certain items cannot be returned, including:

• Gift cards
• Downloadable software products
• Opened or used items

6. Exchanges

Looking to exchange an item for a different size or color? Simply follow the return process above and place a new order for your desired item. We’re here to help you find the perfect fit!

7. We’re Here for You

If you have any questions or concerns regarding our Return and Refund Policy, don’t hesitate to reach out. Your satisfaction is our priority!

• Email: Webcraftsolutionhm@gmail.com
• Phone: 9149445078