Tabeeb Handicrafts

Tabeeb Handicrafts Comprehensive Shipping Policy

At Tabeeb Handicrafts Producer Company Limited, we prioritize your satisfaction by ensuring a seamless and efficient shipping experience for all our customers. Our Shipping Policy is designed to guide you through our shipping process, detailing everything from order processing to delivery options.

By reviewing this policy, you’ll discover all necessary information regarding our shipping practices and our commitment to delivering your purchases promptly and safely.

Table of Contents

  1. Introduction
  2. General Shipping Information
  3. Shipping Destinations
  4. Shipping Options and Delivery Times
  5. Order Processing
  6. Shipping Costs
  7. International Shipping
  8. Tracking Your Order
  9. Failed Delivery Attempts
  10. Lost or Damaged Shipments
  11. Customs, Duties, and Taxes
  12. Changes to Shipping Policy
  13. Customer Service Contact Information
  14. Conclusion

1. Introduction

At Tabeeb Handicrafts, we understand that a smooth shipping process is crucial for a positive shopping experience. We strive to make every aspect of our shipping as clear and straightforward as possible for all customers, whether local or international.

Timely delivery is essential, and we’ve partnered with reliable logistics providers to efficiently meet your needs. We’re confident that you will be pleased with our services, and we regularly review our shipping practices to maintain high standards.

2. General Shipping Information

To offer fast, reliable, and affordable shipping, we prioritize customer experience. After you confirm your order, we begin the shipping process immediately. You’ll receive an email confirmation with your order details, followed by a tracking number once your order is ready for dispatch.

  • Processing Time: Typically, we process orders within 1-3 business days, though this may vary based on product availability and order volume.
  • Shipping Methods: We provide various shipping methods to accommodate diverse customer needs, including express and standard shipping options.

3. Shipping Destinations

We proudly offer worldwide shipping to make our high-quality handicrafts accessible to everyone.

  • Domestic Shipping (Within India): Most domestic orders arrive within 3-7 business days, although delivery times may vary based on local factors.

  • International Shipping: We ship to most countries, with delivery typically taking 7-21 business days. Delivery times may vary due to customs delays.

4. Shipping Options and Delivery Times

We provide a variety of shipping options to meet our customers’ needs:

  • Domestic Shipping Options (India):

    • Standard Shipping: Typically delivers within 5-7 business days.
    • Expedited Shipping: Delivers within 2-4 business days.
    • Same-Day Delivery: Available in select locations for orders placed before 12:00 PM local time.
  • International Shipping Options:

    • Standard International Shipping: Usually takes 10-21 business days.
    • Express International Shipping: Delivers within 5-10 business days.

5. Order Processing

We strive for prompt order processing:

  • Order Confirmation: After placing your order, you’ll receive a confirmation email.
  • Product Preparation: Our team carefully packs your items for protection during transit.
  • Dispatch: Once ready, you’ll receive a notification with your tracking number.

Orders are generally processed within 1-3 business days, excluding weekends and holidays.

6. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method:

  • Domestic Shipping Costs (India):

    • Standard Shipping: Free for orders above ₹5,000; ₹200 flat rate for orders below.
    • Expedited Shipping: ₹300 for all orders.
    • Same-Day Delivery: Prices vary based on location, starting at ₹500.
  • International Shipping Costs: Rates depend on destination and package weight, displayed at checkout.

7. International Shipping

We are committed to making our handcrafted products available worldwide. Please note:

  • Customs and Duties: Additional customs duties and taxes may apply for orders outside India. Check with your local customs office for details.
  • Shipping Times: International delivery times vary, and delays may occur due to customs clearance. We recommend selecting express shipping for urgent orders.

8. Tracking Your Order

After dispatch, you’ll receive an email with your tracking number to monitor your package in real time. For any tracking issues or delays, please contact our customer service team.

9. Failed Delivery Attempts

If a delivery attempt is unsuccessful, the shipping provider will contact you to arrange a re-delivery. If multiple attempts fail, the package will be returned to us, and we will reach out to discuss reshipping or refund options.

10. Lost or Damaged Shipments

If you believe your package is lost or arrives damaged, contact our customer service immediately with your order number. We will investigate the issue and may offer a replacement or refund.

11. Customs, Duties, and Taxes

When ordering internationally, be aware of potential customs duties and taxes that may apply, which are beyond our control. Check with your local customs office for more information.

12. Changes to Shipping Policy

We may update this Shipping Policy at any time. Changes will be posted on this page, and significant updates may be communicated via email or a notice on our website.

13. Customer Service Contact Information

Your satisfaction is our top priority. Contact our customer service team for assistance with:

  • Tracking your order
  • Modifying or canceling an order
  • Addressing lost or damaged shipments
  • Resolving customs issues

You can reach us at:

14. Conclusion

At Tabeeb Handicrafts, we are dedicated to providing you with a reliable shipping experience that meets your expectations. Thank you for choosing us!

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